Shipping Information & Terms
Shipping Cost and Method :
Our Standard Shipping Method is USPS Priority Mail
If you would like to have your order shipped via USPS Priority Express Mail (1-2 day service), please
Contact Us, and we will quote you the cost.
Shipping Schedule :
Orders placed Wednesday after 10am (PST) through Sunday Ship Monday
Orders Placed Monday Ship Tuesday
Orders Placed Tuesday Ship Wednesday
Orders Placed Wednesday before 10am (PST) Ship Wednesday
If your order is placed before 11am PST on Monday and Tuesday (and sometimes after), we will make every effort to ship your order on that same day.
If the scheduled shipping date for your order falls on a postal holiday, your order will be shipped on the next scheduled shipping day.
International Shipping :
We do not ship outside the United States.
Payment Details :
We accept MasterCard, Visa, American Express, personal checks, money orders and PayPal payments.
Orders will not be shipped until payment is received and/or
verified. Personal Checks may be held for up to seven days until the check clears.
Credit card payments will appear on your statement as
"The Silkworm Shop" (our parent company).
If you are paying by personal check or money order, after you check out at our
store, make payable to The Silkworm Shop
(our parent company) and mail to:
The Silkworm Shop
PO Box 84773
San Diego, CA 92138
Returns :
Our insecticidal shelf and drawer paper can be returned (unused and unopened) within 30 days of purchase at the buyer's expense.
You will be issued a store credit for the amount of the returned product. The ACTUAL shipping cost WILL NOT be credited.
Order Cancellations :
All orders that are cancelled after being placed will incur a $3.50 service charge.
